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Manual / Security & reporting
Security

The security log book

Record every car that enters the gate. Search past visits, export records for committee review, and let BUCA build your security statistics automatically.

⏱ 6 minute read Security guard Committee admin

What the log book gives you

Every car entry you record feeds three things:

Logging a car entry Security guard

Step 1 — Open the log book

  1. Log in

    Log in at app.buca.my with your email and password.

  2. Go to the log book

    You will land on the Security Log Book page. If not, tap Security Log Book from the menu.

Security guard vs committee view

Security guards land on the entry screen. Committee admins land on the Security Dashboard and can tap Security Log Book from the dashboard menu.

Step 2 — Enter the car plate

  1. Type the car plate number

    In the car_number_plate field (e.g. WVP13011), type the plate of the vehicle entering the gate. Letters are automatically converted to uppercase.

  2. Tap Create

    Tap the Create button. BUCA checks if the plate has visited before.

Known plates are pre-filled

If the plate has visited before, the House No., Street, and visit category are filled in automatically. You can still edit them before saving.

Step 3 — Fill in the entry details

You will see a summary of the plate's history (total visits, last visit date) and the entry form:

  1. Check the IC box if needed

    If the visitor needs to provide identification, the IC checkbox appears. Tick it if ID was checked.

  2. Enter the house number

    Type the unit number in the House No. field (e.g. 12A).

  3. Enter the street

    Type the street name in the Street field. As you type, matching streets appear — tap one to select it.

  4. Select a category

    Tap a category button to describe the visit:

    CategoryWhen to use
    ResidentOwner or tenant returning home
    VisitorGuest visiting a resident
    DeliveryCourier or delivery service
    Pickup/Drop offShort stop to collect or drop someone
    ContractorTradesperson, maintenance, or repair crew
    DaycareDaycare vehicle
    BU6BU6 area vehicle
    Non-compliantVehicle that did not follow entry rules
  5. Save the entry

    Tap Create to save. You will see "Created log successfully" and return to the log book.

Cancelling

Tap Cancel at any time to go back to the log book without saving.

Special case — Registered visitor

If the car plate belongs to a pre-registered visitor, BUCA opens the Confirm Visitor screen instead. It shows the visitor's name, number plate, and destination address.

  1. Review the details

    Check that the name and destination address are correct.

  2. Tap Confirm

    Tap Confirm to log the visit. Tap Cancel if the details do not match.

Viewing the log book Committee admin

  1. Open the log book

    From the Security Dashboard, tap Security Log Book. The page is titled Security Log Book and lists all entries newest first.

  2. Read an entry

    Each row shows two columns:

    • Visit Details — house address, car plate, and category
    • Misc. Details — the name of the guard who logged it and the date/time
  3. Browse more entries

    Use the page navigation at the bottom to move between pages.

  1. Open Search

    From the Security Log Book page, tap Search in the navigation. The page is titled Security Search.

  2. Enter a car plate

    Under Search Car, type a plate number in the search field (e.g. WVP1301).

  3. Tap Search

    Tap Search. Results appear in two sections:

    • Houses — matching households (house number, street, last paid year)
    • Security Logs — every visit log for that plate (car plate, address, category, logged by, date)

Exporting log records Committee admin

You can export all log entries to a CSV file. BUCA emails it to your account email address.

  1. Open the Export page

    From the Security Log Book list page, navigate to Export Security Logs.

  2. Set a date range (optional)

    Enter a Start Date and End Date to limit the export. Leave both blank to export all records.

  3. Tap Export

    Tap Export. BUCA queues the export in the background and emails the CSV file to your account email address when it is ready.

Export goes to your email

The CSV is sent to the email address on your BUCA account — not downloaded directly. Large exports may take a few minutes to arrive.

Security statistics Committee admin

BUCA automatically builds summaries from your log entries — no extra action needed:

ReportWhat it shows
Live statsCurrent gate activity, refreshed every minute
Daily summaryEntry counts by day
Weekly summaryEntry counts by week
Monthly summaryEntry counts by month

All reports are available from the Security Dashboard.

Common problems

ProblemWhat to do
Wrong house number or street savedAsk your committee admin to edit the entry from the log book list page.
Export email did not arriveCheck your spam folder. If still missing after 10 minutes, try exporting again or contact your committee admin.
Car plate not found in SearchThe plate may not have a log entry yet. Spaces in plates are ignored — search without spaces (e.g. WVP1301 not WVP 1301).
"Confirm Visitor" screen opened but details are wrongTap Cancel and log the entry manually so the correct house is recorded.

Setting up your guardhouse?

We can help you get the log book working the way your security team operates. Just ask.

Contact the team